Social Security Still Struggles With Staffing Cuts, Iowa Workers Feel the Strain

The Social Security Administration is still grappling with the loss of nearly 8,000 employees more than a year after the Department of Government Efficiency led sweeping workforce reductions. While agency leaders tout improvements in customer service and technology, current and former employees say the cuts continue to strain operations, with Iowa workers among those feeling the pressure.

The agency, which distributes retirement, survivor, and disability benefits to about 75 million Americans each month, has lost roughly 14% of its workforce since the DOGE-led cost-cutting effort targeted it, according to a report from The Washington Post.

Commissioner Frank Bisignano, who took over the